I was impressed with my first visit to Surrey Physio, I went in on time to
my appoinment and found the staff very pleasant. When I next visit my Doctor I will tell him how
good the service was I received.
I have recently finished having treatment referred to you by my GP at Shotfield Health Centre. I saw Martin Bull for the most of my physiotherapy and he has really helped me with my pevlis. I’m not completely pain free, that will take time, but Martin gave me excersises to do at home and I’m making progress.
Both Martin and Stuart were extremely helpful and very friendly. I would
recommend them to anyone.
I was seen by my G.P. on a Friday morning and had a phone call the next day asking me to arrange an appointment to see a physio. I was given one about a week later. I found the Physio very helpful and he explained the problem with my shoulder and what exercises I should do. I have a follow up appointment in about two week time.
I am very satisfied with the service
I have been attending your clinic for 5 sessions after a referral from my
GP, Dr R Dowding The Knoll Cheam Village.I have been seeing your physiotherapist – Martin, who has been
most helpful in trying to remedy my complaint. I have been happy with the service that I have received.
I am writing after yesterday completing four sessions of assessment and treatment with you for my thoracic spine problems.
Thank you very much for a thoroughly professional service. I really valued
the opportunity of early appointments 7.30-8am, and was seen promptly on each occasion.
Most importantly you identified my problem and have made a huge difference over 6 weeks to the point where I feel confident I can manage it ok with the aid of the exercises you have shown me, Thanks again”
Sean Hilton Deputy Principal and Professor of Primary Care St. George’s, University of London
Dear Tim, Thank you for your excellent treatment centre. The reception area is very comfortable and clean and the receptionists polite and caring. Mark Archer the physiotherapist is very good.
John has only had two sessions of physiotherapy on his neck and he said that
after the 2nd session his neck felt much better and he could turn his neck a lot easier.
There is no problem with parking and with public transport it is very easy as several bus routes pass the entrance to Mint House. Thanks for all your help.
Mrs Joyce Springs
I had my first physio session with Martin yesterday so I wanted to say how
impressed I was with your staff. He was attentive and explained things well, and I was happy with the
Just to let you know that I am sat straight at my desk (no crossed legs) and
at the moment there are no ill effects from yesterday.
I wanted to say thank you so very much for all your help and support over the past 6 months. Progress was so slow to start with initial treatment before Surrey Physio and I feel very luck to have been sent to you. You have a wonderful empathy with your clients and a really positive energy that can’t but fail to rub off.
I will genuinely be sad to finish next week!
I would just like to thank Mark and the rest of the team for my recent
treatment at Surrey Physio. My back is much better now. I was also grateful for your friendly and
relaxed approach. I would recommend your service highly.
Nasr Eddine Mennaceur
Just a short note to thank the Surrey Physio team, and especially my physio
Stuart for his helpful back massaging treatment. Thankfully my back seems a lot better, and is improving
very well so I am not taking nay pain killing tablets. Hopefully I will not have to return for more
treatment in the future!
Mrs P Watkins
I would like to thank you and your excellent staff at the Surrey Physio
centre for the care which I received. The physio that I saw on my visits was Gitte. I was seen on time,
and with respect. Had I been a private patient, I could not have been treated any better. I have
informed my G.P. Once again, thank you.
I am writing to say thank you for your excellent service at Surrey Physio, I
found the staff to be pleasant and friendly, your waiting room clean and comfortable, and I liked that
fact that your consulting rooms are rooms, and not just a cubicle with a curtain drawn across. I was
contacted by a member of your staff the day after my doctor faxed a referral letter to you, and was
offered an appointment within a few days. All in all, I was very pleased with your excellent
Rather unusually, I am taking time to put pen to paper to thank ,
congratulate, and wish you all well at Surrey Physio. As you know, I needed to see Mark today
and he is officially in my GOD category – he fixed me today good and proper and I am convinced he can
walk on water. Lorraine is delightful and always makes time to have a chat with me when I visit no
matter how busy she is. It is clear she runs your office so efficiently I was wondering if you could
allow her to work for me, lets say 35 hours a week? (I am sure she would agree?).
Seriously though Tim, thank you to you all for everything that you have done and continue to do to help me maintain this irritating back problem I have. I just want to wish you all the very best for the future.
With kind regards, and best wishes
I would like to assure you that I was very favourably impressed with both
the concern Mark showed me for my ailing knee and the professional expertise he demonstrated in dealing
with it. In fact, I was not looking for promises, and as Mark said, the problem has not gone away. But
the treatment I received was soothing and made me much more aware of movements I have to avoid – which
means I have so far managed to avoid those painful moments that made me seek help through my G.P., Dr.
Hence, my best wishes to Surrey Physio. I do hope your staff will strive to maintain the present standards. Mark, friendly and impeccably polite at the same time, was equally intent on exercise and giving pointed explanations – which is no doubt the best method to make the patient feel that he is being treated as an individual.
George Waser cc. Dr Raj Goel, Carshalton Fields Surgery
Hi. I have just been discharged by my physio after three months of treatment
for sciatica-type pains. The treatment was conscientiously performed; it has led to a gradual reduction,
and finally elimination of the pains. It is a pleasure to be able to feel normal again after the
crippling pains I had before the treatment started.
May I wish you all well at your new treatment centre.
I just wanted to give my feedback. I found the help from the
physiotherapist really made a difference to my wrist injury I’d sustained at the gym. She took time to
closely assess my arm, identifying the nature of the damage as muscular, and then gave me a series of
exercises to help strengthen my wrist. She explained everything in a clear and friendly way, and the
exercises have been really effective in hastening my recovery. I’d spent months without improvement and
am so pleased to see things move forward now. Thanks so much for all your help.
Dr Andre Morris
I recently had some physio at your clinic and found it, and the advice given
very helpful. My physio was given by Martin Bull who gave me some good tips and also advised me on what
to carry on doing.
Mrs E.D. Cohen
I have been attending the physio clinic for the last 6 weeks. The treatment
I have been given by Martin has been excellent and my condition has greatly improved due to his
knowledge and attention. I would also wish to say that Lorraine and all concerned have been so very kind
and helpful and I would certainly attend again if it is deemed necessary.
I would like to recommend Surrey Physio to everyone. I broke my right foot
four years ago and I was in a lot of pain the doctor said I should go to you and you have helped me a
lot with the pain and with the help of Marine I am now in less pain I am walking a lot better.
So I am telling any one that needs to go there and get help and the people are very nice.
Mrs M. Evans
I was referred by my Doctor for physiotherapy treatment following a hip
replacement that had remained painful for over a year. I received treatment from Martin who gave me
exercises, helpful advice, and was very patient and informative throughout. Thank you Martin. My hip
problem/walking has improved, and I am confidence this will continue as I continue with the exercises I
have been given.
Thank you to Surrey Physio for excellent treatment and also the doctor for referring me.
Mrs Sheila Jarvis